Questions, answered.

We recommend reaching out as soon as you know your date, location, and approximate guest count. Popular graduation weekends, wedding dates, corporate lunch periods, and major Central Ohio event dates can book months in advance, although short-notice openings are sometimes available.

Contact us as soon as possible. Cancellation, payment, and rescheduling terms are governed by the proposal or catering agreement, and any new date remains subject to availability.

The outlook is a planning tool based on a rolling 90-day snapshot of Paddy Wagon’s current operational schedule, refreshed twice weekly. It uses qualitative statuses such as Strong Outlook, Moderate Demand, and High Demand without disclosing fleet counts or private event information.

Yes. The host should confirm that the venue permits food trucks and approve the parking and service location. Public streets, municipal property, parks, campuses, and certain venues may require additional approvals or permits.

Submitting an inquiry does not reserve the date. The Smart Pricing Estimator is a planning estimate, not an official quote or proposal. Paddy Wagon confirms a booking in writing after availability and operational viability are verified and any required agreement or payment steps are completed.

Contact Paddy Wagon as soon as possible. We will try to adjust when the crew’s schedule allows, but a delayed start does not automatically extend the contracted service window. Additional time may require approval and an added charge.

The truck should be placed on a firm, level, vehicle-accessible surface such as pavement, concrete, or compacted gravel. Grass and other soft surfaces require advance approval and may not be usable after rain or when ground conditions could trap or damage the truck.

Our trucks are approximately 28 feet long, or about two standard passenger vehicles parked end-to-end. We also need a clear vehicle route, adequate turning room, level parking, overhead clearance, space on the service side, and a safe area for the guest line. Photographs or a site map may be requested before confirming the final position.

Yes. Guests may order outside and carry their meals inside, or we may recommend staffed-table or drop-off catering when the event layout makes truck-window service inconvenient.

Yes. Staffed table catering or drop-off service may be available when truck access, venue rules, guest accessibility, or indoor service requirements make a truck impractical.

No—our food trucks are fully self-contained, including onboard power and water systems.

The organizer normally provides an approved parking location, clear access, an on-site contact, accurate service times, and a safe guest-queuing area. Any event-specific electrical, water, parking, permit, or waste requirements will be confirmed before the event.

Parking lots and approved private driveways are generally the easiest options. Street parking must be legal and may require municipal approval or reserved spaces. Grass or unpaved areas are considered individually based on access, slope, soil, and weather conditions.

Close enough to be convenient, but far enough to preserve safe vehicle clearance, ventilation, emergency access, and an orderly line. The truck cannot block fire lanes, entrances, driveways, loading areas, or normal traffic flow.

The truck generally must remain outdoors in an approved open-air location. Fuel-burning equipment and generators should not operate in enclosed or partially enclosed areas because of fire and carbon-monoxide risks.

Potentially. Multiple service points require a custom logistics plan and depend on the schedule, staffing, menu, timing, and distance between locations.

Use the Client Resources page to identify the records your venue needs. Email the events team from the contact line there with your event date, venue, required documents and deadline. The team will confirm what can be supplied; an inquiry does not issue paperwork or reserve a date.

Send the venue’s exact legal name, address and written insurance requirements for review. Additional-insured status depends on the applicable policy and insurer-approved coverage or endorsement; listing an organization as certificate holder does not by itself add coverage. Our team must confirm whether the request can be met.

Send the address, service location, access and parking information, venue rules, expected guest count, service times and an on-site contact. Photos or a site map are helpful. Tell us about overhead obstructions, soft ground, generator restrictions and accessibility needs. Confirm the assigned unit’s dimensions and final setup plan with our team.

For truck service, ask for the Ohio mobile food-service license and the mobile-unit health-inspection report; request the Columbus Mobile Food Vending license when relevant to the event. For staffed table or drop-off catering, identify the service format so the team can confirm the applicable facility / catering record. A health license and a city vending license are not interchangeable.

For the assigned unit, ask about its fire-safety inspection report, propane pressure / leak-test report, portable fire-extinguisher inspection or service record, and hood / exhaust inspection and cleaning record where applicable. Columbus’s event guidance calls for propane-test documentation within the past 12 months. A headquarters inspection does not cover a truck.

Ohio’s baseline for an operating vehicle with a fuel source or generator other than its vehicle tank is 10 feet from building / structure entrances and other exits and combustible materials, and 3 feet from another mobile food preparation vehicle. Smoking is prohibited inside and within 10 feet of a vehicle with a separate fuel source. These are not the total event footprint; share a site map for review.

Paddy Wagon generally operates rain or shine. Severe storms, dangerous winds, lightning, hazardous road conditions, or extreme temperatures may require a delay, relocation, service-format change, rescheduling, or cancellation for safety. We will coordinate with the event organizer whenever weather could affect service.

Yes, subject to safe operating conditions. Extreme cold, heat, wind, ice, or severe weather may require additional planning or a service-format change and can occasionally prevent safe operation.

Paddy Wagon’s food trucks use forestry service-rated, low-decibel, low-emissions inverter generators that operate at approximately 74 decibels. That is roughly comparable to a household vacuum cleaner when standing nearby. The sound becomes less noticeable as guests move farther away, and we position the generator and truck to minimize disruption whenever the event layout allows.

Our trucks are fleet-maintained by a professional mechanic with over 25 years of experience and extensive preventative maintenance. If an issue occurs, contingencies may include dispatching a replacement truck, towing a truck to the site, or converting to a table-based catering setup. Our operations team will communicate in real time if any issues arise.

A working mobile kitchen produces some normal equipment, ventilation, and generator noise. We work with the host to position the truck where it can operate safely without unnecessarily disrupting conversations, presentations, or nearby buildings.

Paddy Wagon's primary service area is Columbus and Central Ohio. Travel beyond the primary area and any mileage-related cost are reviewed with the event location and included in the official proposal when applicable.

Yes. Paddy Wagon is licensed and insured, and you can request a personalized Certificate of Insurance for your event. Send the event date, venue and certificate-holder requirements. Specific coverage, limits, endorsements and document availability must be confirmed by our team and insurance provider.

Food-service licensing, city mobile-vending requirements and permission for the event location are different approvals. Paddy Wagon coordinates the records relevant to the planned service. Hosts should disclose venue, park, street, campus and organizer requirements before booking. The team confirms responsibilities for event-specific approvals and fees; a food-service license is not blanket permission to operate at every site.

Paddy Wagon is a professional food truck catering company serving private events, corporate functions, festivals, fundraisers, and public gatherings with a focus on efficiency, hospitality, and food quality.

These items are not normally included with truck service unless specifically listed in the proposal. Paddy Wagon provides the contracted food service and applicable disposable serviceware; event rentals remain the host’s responsibility.

The truck typically arrives 15–30 minutes prior to the scheduled service time. A text notification is sent to the on-site contact when the truck departs our location.

For streamlined corporate service, plan around approximately 100–125 guests per hour per service line, depending on menu, ordering flow, site conditions, and event format.

We remove all trash and debris generated as part of our food truck operations. Under normal circumstances, general guest trash and waste management outside the immediate truck service area is the responsibility of the client, organizer, or venue, unless otherwise arranged in advance.

Please identify accessibility needs in advance. Depending on the event, a companion, host representative, or Paddy Wagon team member may assist with ordering and meal pickup, or we may recommend a staffed-table service plan.

Ask our events team for the food-safety qualifications or inspection records relevant to your event. Our team can confirm the credential name, issuing authority, covered operation or mobile unit, and applicable dates from the relevant documentation. Personal employee certificates are handled directly, not posted publicly.